About Us

Kootenay Hearing Aid and Audiology Clinics has a friendly, compassionate and knowledgeable team of staff.  We guarentee a postive, educational, friendly and fun experience starting from the first moment you walk through our doors. 
Meet the Staff​;
​Leslie Scharenbroch, RHIP, IAT​

I have been a member of the Kootenay Hearing team for about 9 years.  It's been a great experience so far.  I have met  alot of wonderful people and it makes me happy to know I have enhanced their lives by fitting them with new hearing aids. 

​Katrina,  Customer Service Specialist

I am the newest member of the Kootenay Hearing Family. I work in both clinics, Castlegar and Trail, so you may see me depending on the day.   I look forward to greeting you as you walk through the door.

Kerra Clarkston,  Customer Service Specialist, Caslpa Certified Support Staff member

I have been a part of the Kootenay Hearing family for 11 years in the Trail office.  I feel that we are more than just hearing aid providers to our clients; We have become more like family.  I look forward to serving you and before you know it, you will feel like part of this extended family as well! 

​Susan Clarkston,  Office Manager, Caslpa Certified Support Staff member​

​I have been a member of the Kootenay Hearing team for 20 years.  I really enjoy working with a dedicated professional team who strive to help our clients hear with a personalised hearing experience and if needed a customised payment plan.